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Lazizaxon Toshpõlatova
Operator in "Working with debtors and creditors" department
Mijoz BahosiSharhlar yo‘q
Tajriba va ko‘nikmalar
▪︎ Informed 200 (daily) borrowers about their debt payments' deadlines and further consequences which rose an awareness and reduced the late payments by 15 %
▪︎ Provided sufficient data regarding to deposits and bank loans, updating clients with changes occurred
▪︎ Calculated requested periodic debt/receipt payments
▪︎ Responded to incoming calls from clients (15 calls) and gathered complaints/compliments about the bank service and submitted them to align with client preferences
Ko‘nikmalar
CommunicationNegotiationBusiness Analysis